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AEG Power Solutions, an independent international company, is a global leader in power supply and conversion for industrial and renewable applications with distinctive expertise in AC and DC power electronics for large-scale projects in power generation, infrastructures, nuclear, renewable energies, and oil & gas processes. Since its foundation more than a century ago, AEG Power Solutions stands for rugged reliability and world-class engineering. With a presence in 14 countries, over 700 employees serve leading customers worldwide.
You will be responsible for providing technical and commercial support to the group’s subsidiaries worldwide, from the Services department in Vitoria-Gasteiz. You will act as a link between internal clients and technical departments to manage after-sales requests (spare parts, maintenance, interventions), ensuring quick, accurate responses aligned with quality standards.
Provide after-sales technical support to the group’s subsidiaries in coordination with the Services department.
Prepare and review technical and commercial proposals for after-sales services, including spare parts, maintenance, and other related solutions.
Analyze technical requirements received from subsidiaries and propose solutions aligned with the capabilities of the manufactured equipment.
Review internal purchase orders and verify consistency with the issued proposals.
Coordinate with internal departments (production, logistics, planning) to ensure proper execution of the requested service.
Monitor ongoing after-sales projects and services, ensuring compliance with deadlines, costs, and quality standards.
Ensure the maintenance and updating of information in internal systems (CRM, ERP, etc.).
Participate in the continuous improvement of processes and procedures related to after-sales service.
