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The position

To manage end-to-end Accounts Receivable (AR) activities for APAC entities, ensuring accurate billing from OM team, Timely collections, compliance with internal controls, and effective coordination with Order Management teams, Sales, Project and Finance teams in a multinational UPS industry environment.

Main responsibilities

  • Manage end‑to‑end Accounts Receivable processes for assigned APAC entities.
  • Ensure invoices are issued accurately in line with contracts, milestones, and local tax requirements.
  • Apply and reconcile customer payments, ensuring timely clearance of unapplied cash.
  • Monitor AR ageing and actively follow up on overdue and long‑outstanding balances.
  • Issue monthly statements and payment reminders; contact customers via phone, email, and letters as needed.
  • Perform bank reconciliations to ensure alignment between bank and accounting records.
  • Conduct credit risk assessments for new and existing customers in line with Group policy.
  • Resolve billing disputes, deductions, and short payments in collaboration with customers and internal teams.
  • Recommend and implement credit actions, including credit holds, escalations, and write‑offs.
  • Coordinate with Sales, Order Management, Projects, Service, BI, and APAC finance teams on billing and collections.
  • Maintain accurate AR data in SAP; update collection status and expected payment dates.
  • Prepare cash collection forecasts and support continuous process improvement initiatives.

Qualifications and Requirements

·       Bachelor’s degree in Accounting, Finance or Business.

·       Professional qualification (ACCA, CPA, CA, or equivalent) is preferred.

·       3-5 years of Accounts Receivable experience in an MNC, preferably covering APC region.

·       Strong understanding of Project-based billing, Milestone and progress billing, retention, advance payments.

·       Solid knowledge of AR accounting, credit control, and collections.

·       Experience in SAP ERP system.

·       Proficiency in Microsoft Office (Excel).

·       Understanding of GST/VAT across APC jurisdiction is an advantage.

·       Fluent in English (written and spoken).